Privacy Policy

At CloudForgeLabs, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our AI productivity toolkit.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, password (encrypted)
• Payment Information: Processed securely by Paddle (we never see your full card details)
• Usage Data: Prompts you save, folders you create, preferences
• Communications: Messages you send to our support team

Information Collected Automatically

• Device Information: Browser type, operating system, IP address
• Usage Data: Features used, time spent, pages viewed
• Cookies: Session cookies for authentication and preferences

2. How We Use Your Information

• Provide and improve our services
• Process transactions and send related information
• Send service updates and support messages
• Analyze usage patterns to improve the platform
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

Service Providers

• Paddle: Payment processing and subscription management (Merchant of Record)
• Hosting Providers: Cloud infrastructure (Vercel, Supabase)
• Analytics: Anonymized usage data for service improvement

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Security

• Data encrypted in transit (HTTPS/TLS) and at rest
• Limited employee access on a need-to-know basis
• Regular security assessments
• Secure password hashing

5. Data Retention

We retain your account data while your account is active. If you delete your account, we'll remove your personal data within 30 days, except where we're required by law to retain it longer.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at support@ainextstudios.com.

7. GDPR (European Users)

If you're in the EEA, we process your data based on:

• Contract: Processing necessary to provide our services
• Consent: Where you've given permission
• Legitimate Interests: Improving services, preventing fraud
• Legal Obligation: Compliance with laws

8. Cookies

We use cookies for:

• Essential: Authentication, security, preferences
• Analytics: Understanding how you use our service (anonymized)

You can disable cookies in your browser settings, but this may affect functionality.

9. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through our platform.

11. Contact Us